Number:  PM0006.5
Creation Date:  2017-07-07
Category:  Problem Management
Effective Date:  2017-07-07
Type:  Processes
Last Reviewed:  2017-07-14
Version:  1.0
Scheduled Review Date:  
Security Classification:  Public
Status:  Approved


This document outlines the steps the assigned support team takes to accept an assigned problem ticket in ITSM

Keywords: problem, problem ticket, accept problem ticket