Number:  C00000A2
Creation Date:  2017-12-20
Category:  Incident Management
Effective Date:  2017-12-20
Type:  References
Last Reviewed:  2018-06-28
Version:  2.28
Scheduled Review Date:  
Security Classification:  Protected A
Status:  Approved


​This document contains information and the procedure for handling and coordinating a priority GoA malware (virus/ransomware/phishing attack) incident. Also included are the ITSM ticket structure and conference call procedure.

Please note that information classified as Protected (per the Data and Information Security Classification standard) is only accessible to Government of Alberta Employees. External users are therefore not able to download this document. To request access, please contact us:

Keywords: Malware, Incident

Supporting Documents