Number:  C00000A3
Creation Date:  2018-02-02
Category:  Incident Management
Effective Date:  2018-02-02
Type:  Processes
Last Reviewed:  2018-06-28
Version:  4.0
Scheduled Review Date:  
Security Classification:  Public
Status:  Approved


​The purpose of this document is to validate the prioritization of Critical and High Priority Incidents, and to ensure appropriate coordination, communication and escalation if required. Replaces IM 3.0 Priority 1 (P1) Priority 2 (P2) Process.

Keywords: high incident procedure, incident procedure