Number:  C000003
Creation Date:  2017-08-09
Category:  Incident Management
Effective Date:  2018-10-22
Type:  Processes
Last Reviewed:  2018-10-22
Version:  2.2
Scheduled Review Date:  
Security Classification:  Public
Status:  Approved


​The purpose of this document is to define the process and tasks associated with the creation of Incidents, including categorization according to priority and assignment to the appropriate service provider team.

Keywords: incident, incident creation, incident priority