Number:  PM0006.6
Creation Date:  2017-07-07
Category:  Problem Management
Effective Date:  2017-07-07
Type:  Processes
Last Reviewed:  2017-07-14
Version:  1.0
Scheduled Review Date:  
Security Classification:  Public
Status:  Approved

Description:

​This document outlines the activities associated with performing a root cause analysis (RCA)


Keywords: problem, problem ticket, root cause, perform, RCA