Number: 
Creation Date:  2019-06-01
Effective Date:  2019-06-01
Version:  2.1
Last Reviewed:  2024-02-23
Security Classification:  Public
Scheduled Review Date: 2026-02-23
Status:  Approved

Description:

​​​This guideline outlines best practices for the management of information related to voicemail received on any Government of ​​​​Alberta (GoA) phone (VOIP, landline, softphone, or mobile). 


Keywords: voicemail, information management, record